Returns & Exchanges
At Auzzi Store, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all items in their original condition. Whether you need a different size or a full refund, our team is here to ensure a smooth and transparent process.
Return Process
- 1.Initiate Your Request
Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization.
- 2.Prepare the Package
Carefully place the items in their original packaging, ensuring all tags are attached and the product is unused.
- 3.Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects the return, we will process your refund to the original payment method or ship your exchange within 5 business days.